No instructions on how to connect to my mac, and after I googled it, mouse still doesn't connect. Returning it

Réponse de notre service à la clientèle

I'm sorry that we didn't meet your expectations for this product at this time. Please monitor your return request history for further assistance with regards to this. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com.

déjà brisée

Réponse de notre service à la clientèle

Bonjour, merci d'avoir laissé un avis sur notre souris. Nous sommes désolés que cela est déjà brisé Si vous avez d'autres questions, vous pouvez nous contacter en soumettant une demande en ligne, en lançant une conversation ou par téléphone au 1-866-979-7463

Bought less than a year and used about 3 months. Died ! The battery can't be charged any more.

Réponse de notre service à la clientèle

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the " Ergonomic 2.4GHz Wireless Vertical Mouse, Rechargeable, Right-Handed Use, Black". Please note that this item has a 30 days warranty period only. I'm sorry that we didn't meet your expectations for this product at this time.

Initial impression was of a cheap build quality. Micro usb charging port had slivers of plastic obstructing it from being able to plug in to recharge. Had to use a mechanical knife to clear it. USB cable that came with it tore at the strain relief after one month, becoming unusable. 6 months, mouse wheel no longer presses properly, had to push it hard to the left for the middle-click, and the mouse stopped charging entirely, making it useless once it discharged. All in all a very poor product in quality and build, unable to last even one year with regular use. The ergonomic style is good, but that was it. Makes no difference if the product is a cheap throw-away.

Constantly losing connection. Broken in one week.

Ne fonctionne plus après 3 semaines d’utilisation.

Réponse de notre service à la clientèle

Bonjour, nous sommes désolés d'apprendre que votre souris a cessé de fonctionner depuis. nous avons avisé notre équipe et demandé à l'un de nos agents de vous contacter pour obtenir de l'aide. vous devriez être contacté sous peu par couriel. Merci