so so

Réponse de notre service à la clientèle

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Reusable Cotton Face Mask With Filter Pocket LVB-VDY-All." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

Broke when i put it on for the 1st time. The strap popped off the mask.

Réponse de notre service à la clientèle

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Reusable Cotton Face Mask With Filter Pocket".We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com Thank you!

Very big

The picture on the bag that this mask comes in does not represent what is in the bag. There is no way to keep a seal over the ridge of the nose as there is in other masks I own. Therefore I would not recommend buying this product as it does not give 100% protection.

Réponse de notre service à la clientèle

Thank you for your feedback. I am sorry to hear you are not satisfied with our products. Please feel free to contact our customer service team by phone 1-866-979-7463, via live chat or email support@123ink.ca. Thank you!

Arrived with one strap not connected

Réponse de notre service à la clientèle

Hi lisa, Thanks for sharing your feedback. If you need any assistance in regard to this mask you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

The fit is good but the elastic pulled off one side the first time I put it on.

Réponse de notre service à la clientèle

Hi doug, Thanks for sharing your feedback. If you need any assistance in regard to this mask you purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.