This standing desk is sturdy and minimal wobble when lifted. The desk frame is very heavy, and I would recommend seeking help during assembly. I placed an IKEA UPPSPEL tabletop and made my own holes. The reason why I took off two stars is that one of the parts of the frame seems to be bent and not welded properly. I manually had to bend this back in place, which caused the part to misalign. There was also exposed rust on the item. There needs to be better QC on this, as normal users may not know what to do.

Réponse de notre service à la clientèle

Hello, For issues like these please call us at 1-866-979-7463, the sit-stand is under warranty and we can replace parts. Thank you.

Very happy with this frame and am upset that I didn't buy two, since the item is no longer sold. Would buy again!

It’s good, except it came damaged, support won’t do anything cause the damaged part is not visible, regardless, it sucks to get a brand new damaged product

Terrible product and terrible customer service. Don't buy that! It is likely to come with 1/ missing parts, 2/ poorly-designed parts, 3/ incorrect assembly instructions, 4/ incorrect specifications. The customer service does not own up to their mistakes. They keep lying, promise a follow-up call that never comes. In the meantime, the desk remains unassemblable and nothing is done to ship replacement parts.

Réponse de notre service à la clientèle

Hi there, your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. Please don't hesitate to contact us at 1-866-979-7463, or contact our customer service by line chat or send us an email at support@12ink.com and we will try to help you out with whatever you are having.

I do not recommend this product. I bought two of these, and it's a huge disappointment. Received one of them with broken caps, missing pieces, bent metal, and both of them have poorly made metal pieces which do not align with the rest of the assembly. Apparently, these poorly made metal pieces are not the same as advertised nor the same as the customer pictures I'm seeing while posting this review. I had bought a primecables desk before that did not pose any assembly problem. I don't really know what I can do with these two desks that cannot be put together...

Réponse de notre service à la clientèle

Hi Jeremie, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly check your email for additional assistance.

Feels cheap, even taking into account the pricing. Product showed up missing a some hardware.

Réponse de notre service à la clientèle

Hi, We apologize that the product arrived missing some hardware! We would love to rectify this issue and find a solution for you! You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.