purchased this as an open box. It says it's rated for 330 lbs but honestly over 200 lbs I wouldn't feel all that safe on it. I'm about 220 and I stay on the edges of the steps as it feels like it will bend in the middle. but for what I need it for it will serve its purpose. beats standing precariously on a chair.

Réponse de notre service à la clientèle

Hi there, Thank you so much for your reviewing! If you have any difficulties with this product, please send us an email at Support@shopperplus.com or call us at +1 866 979 7463

This was Open Box; so I expected some scratches, etc. But not a product that does not fully open and has a bent in step. This was not Open Box, it was a damaged product that came in a box that had been open. It is very rickety even with avoiding the top step.

Réponse de notre service à la clientèle

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""2/3/4 Step Folding Step Stool Ladder with Comfy Grip Handle Anti-slip Step Feet for home"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!