I purchase from you all the time but this toner I just put it in as the last one wasn’t done when I ordered this one. Is leaving white streaks all over the page and it is very light printing. I think there is something wrong with the toner cartridge. Almost every time there are much lighter spots all throughout the page I’m printing. Is there something you can do for me because I am very frustrated with this cartridge. I am a student and I need it to print clearly to get good marks. Thank you, Brenda. Brendalafreniere@gmail.com.

Cette cartouche neuve ne fonctionne pas. Quand j'installe la vieille cartouche, l'imprimante re-fonctionne et quand j'installe la neuve, rien ne fonctionne et un message d'erreur apparait.

Reply by our customer service

Bonjour Eric! Merci de votre commentaire. Nous sommes sincèrement désolé de votre inconvénient! Accordé a votre compte, vous nous avez déjà contacter pour ce problème. Pour futur assistance ou si vous avez des questions, n'hésitez pas a nos écrire! Merci et bonne journée!

It doesn't work. The printer complains that the cartridge is not genuine and refused to print

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards