Great service and great price. I did not need this cartridge yet but I will soon and by buying it with the 2 other cartridges on my order I got it for half price. So I will install it soon and expect it to work well as did the other 2 cartridges I received. At the price of new cartridges for older printers it is tempting to scrap them, but wait if the printer still does the job for you at the price of these remanufactured cartridge keep it going and out of land fill. Happy customer.

This product was not properly recognized by my Lexmark X4690 printer. After putting this cartridge into the printer, the printer showed a warning message that there was no cartridge in the printer. However I ignored that message and the printer did print using this cartridge.

This is the replacement for a faulty color cartridge and like the 1st one, it also does not work for the Lexmark X5690. My old empty color is recognized but not this one from you... A waste of my time and money . Very, very disappointed. Would like a refund please.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Lexmark 5 18C1960." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

It would be great if the ink supply lasted longer.

The colors aren't as dark as expected.

So pleased to be able to continue using my Lexmark printer. The cartridges work well and provide great printouts. Very satisfied.