Good afternoon, I am not very happy with this cartridge. I have to take it out and shake it every day multiple times a day, or I have places on a page that it is so light you can't read it. I moved the green bar, across, every time and still no change. Please advise... Thanks Diane Hunter

My printer is not accepting this ink at all it keeps telling me I’m running low it is a brother machine I have asked for help from your tech people but they’re not getting back to me I am not happy. Beverly

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "TN221BK TN225CMY Combo." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

Première utilisation je verrai a l’usage

Reply by our customer service

Bonjour, merci d'avoir laissé un avis sur Nos Cartouches. Si vous avez des questions, vous pouvez nous contacter en soumettant une demande en ligne, en lançant une conversation ou par téléphone au 1-866-979-7463.

just installed this cartridge and it is dried out

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Brother TN221 Compatible Black Toner Cartridge - Moustache®". Please note that this item has a 2 years warranty period. For any return, you can start the return after login into your account or call us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system(support@shopperplus.com).

Pour une raison que j'ignore, ces deux cartouches de toners de couleur noire étaient défectueuses. L'imprimante m'indiquait de changer la cartouche. C'est la première fois que ça arrive malheureusement !

Reply by our customer service

Bonjour, nous sommes désolés que ce produit n'est pas compatible. Si vous avez d’autres questions, n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

Ink ran out incredibly fast. I didn’t given get 400 pages out of it.