Incompatible with the printer.

Reply by our customer service

Thank you for sharing your feedback. Please check your email/inbox for further assistance with regards to this so we can address this issue accordingly. We're grateful for your feedback, we will take the necessary steps and will use it to improve our business.

After changing the 4 ink cartridges the printer gives a message that it’s eater something wrong with the printer or the ink cartridges.

Reply by our customer service

Hi Louise, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly check your email for additional assistance.

I don’t know if the product is good because the printer is not working. It’s a large printer and I assume it will be expensive to have it look at.

Reply by our customer service

Hi there, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly check your email for additional assistance.

quand je les ai recu, ils ont couler alors encre est vide. je doit en recommander et je me demande si je vais le faire.

As I mentioned in the previous review stay away from these cartridges, the yellow is more lime green than yellow. So the color isn't accurate, plus I returned the cartridge and they didn't refund the whole amount of the purchase, they didn't refund taxes. This company doesn't seem very professional to me, I think you should get the full amount of your purchase when refunded. They've lost me as a longtime customer.

Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience.We refunded the taxes together.Could you please reach us by calling 1-866-979-7463 or sending online live chat or sending an email inquiry (from Monday to Friday ) to double check.We are more than happy to help you here. Best regards,

Toujours des problèmes avec la bleu

Reply by our customer service

Bonjour Camille, Vous pouvez contacter nos agents par téléphone pour résoudre le problème. Appelez au: 1-866-979-7463