the 36XL was ok and worked fine however, the 37XL was dry and non functional. It was a waste of money. The cartrigde said that it wasn't compatible with my printer but the one I got last time worked. Just a defective purchase that I will think twice about the next time I try to get one!

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

Bonjour, Bien reçu la commande! Cartouche 18C2180 d'encre- couleur - Coulee dans l'envelope. Cartouche 18C170 - ???? J'eté oblige de change!

Reply by our customer service

Bonjour, Nous sommes désolés d'apprendre que vous avez eu une mauvaise expérience avec cet article. S'il y a des problèmes, n'hésitez pas à contacter notre service clientèle au 1-866-979-7463.

Seems kind of faint after little use

Reply by our customer service

Hi Edward, Thank you very much for your reviews. We are offering 1 year guarantee for those ink. Please try to contact our 24 hours customer service to get any help.