It’s already starting to fail and I’ve only been using it a few weeks

Reply by our customer service

Hello, we are sincerely sorry to hear that you were not satisfied with the product. If you have any questions, please contact us by email (support@shopperplus.com), chat or call us: 1-866-979-7463

The 1M ones work really well. Had one for 2 years and is still working. But these 3M ones are not that good. I noticed that the cable on the 1M ones are very noticeably thinner than on the 3M ones. I bought a bunch of these and the first one i used had an issue. I would not work on majority of my wall adaptors. Hopefully I can get it exchanged with a new one.

Reply by our customer service

Dear customer, Please contact our customer service to get exchanged for the 3m cable. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Thanks and best regards.

Very disappointed that one of the two purchased in August 2016 (ordered Aug 4) STOPPED WORKING last week.

Reply by our customer service

Dear Customer, Thank you for choosing Shopper + Family. Please contact our customer service to get a replacement or refund for the cable that was no good/ Best regards

the shipping was very fast.....the length was great....but it stopped working after a few days....

Reply by our customer service

Dear customer, Thank you for choosing 123inkcartridges / Shopper + Family. Sorry for the inconvenience. It is easy and quick responding to submit your question by our online customers inquiry form or chat with us, or call us by our toll free number 1-866-979-7463 (24H, Monday to Friday). We’ll be more than happy to assist you more. Thank you for your understanding. Best Regards, Shopper+ Customer Service - Cici