This cable is way too thick

Reply by our customer service

Hi there, Thank you for taking the time to share your feedback with us. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Lasted about 2 weeks before the lightning end broke off. Sent a picture of what happened and received a replacement 3 or 4 days later at no charge. Great customer service but not sure about the quality of the cable. Will see how long this one lasts. Gave it a 3 star because I also bought three 1 meter cables of the same brand and no problem with them yet.

Reply by our customer service

Hi, We apologize that the cable broke after couple of weeks. We are happy that our customer service send you a replacement and if you have any issue with the new one, do not hesitate to contact us. you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

This lightning cable was working great at the beginning, the whole family enjoyed charging our iDevices while sitting on the sofa. But for no reason, it stopped working after less than 8 months normal use. Iit says "the accessory is not supported by Apple" and it would not charge. If there is any warranty on this item, I would be happy to have it exchanged. Overall it is a good product if it continues to charge normally, but unfortunately, it does not... I previously sent an email to orders@shopperplus.com inquiring whether there is any alternative to this failure, but did not get any reply. Other than this incident for this particular item, I have no trouble with other items I purchased at Shopper Plus. Thank you.

It's hard to beat the price on these charging cables. They work great at first, but don't last. The length of the cord is great. But due to design and materials, this is not one that will function for very long. I bought two. One died at 3 months, I replaced it. Now both are now dead at four months. I have now ordered the nylon covered models and will see how that goes.

Reply by our customer service

Hi, We apologize to know that the cables does not last long. We are happy our customer support was able to replace them for you. If you have any issue or concerns, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

I ordered 2 cables and one of those just broke after only a couple of weeks of usage. I sent a note to you for this.

Reply by our customer service

Dear Customer, Thank you very much for your review. we will try our best to improve our products. best regards

3m length is too long for me, I use it in the car for backseat ipad charging sometimes. 2meter should be fine.