After installing the cartridges, the printer began to creak

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463 and we'll make sure to take note of this. Thank you.

Only the black color toner is OK, when I print the color, there are some red, blue and yellow marks on the output. It looks like the quality of the color toners are not that good.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

les couleurs ne sont pas très belles malheureusement. ça ne donne pas le résultat escompté. déçue.

Reply by our customer service

Bonjour, nous sommes sincèrement désolés pour l'inconvénient. Je vous ai envoyer un courriel pour plus d'informations. Merci!

didn't last as long as it said @20% the printed wanted me to change them. I want to send them back lasted less than a year.

Reply by our customer service

Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards

when I first got them there seemed to be an issue with the blue. Then right at the end, all the cartridges has 20% left it said but the blue stopped working well and was more faded they said they would be refunded that 1 so far not sure if that happened yet. but they all said 20% then it started to double print and used lots of tonner to correct then errors didn't re aline till I bought the original canon cartridge so that seems to have fixed it.

Reply by our customer service

Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards

I use to order the printer cartridge from your company for my Canon printer. This time I placed an order and redeemed the points for this order. I just replaced the cartridge for Magenta and Cyan tonight. I saw the Magenta powder is leaking out quite a lot. The cartridge doesn't look like a brand new one. I believe it is a refill or used item. The Yellow one has not yet opened. The box is same as the Magenta one. These 2 boxes are different from Cyan and Black ones which showed 2-year warranty. I believe the Yellow one is also the used item and refill again. I am very disappointed with your company. If you don't want to offer the point program for customer then don't offer. Instead sending them the poor quality of products. I trusted your company and I only order my cartridge from you. But this time, I am totally disappointed, I feel this is a dishonest act. I request for replacement a brand new item or refund me the money. Very very upset especially I need the cartridge for work.

Reply by our customer service

Dear Customer, We're very sorry for the inconvenience. We have received your review. For further assistance, we suggest that you call our toll free number at 1-866-979-7463. Agents are available to assist you 24 hours, Mondays to Fridays or by contacting our customer service by live chat or our online inquiry system. Sincerely, Shopper+ Family, Roselle