This power adapter was a bit of a miss for me, unfortunately. First impressions were great, I liked having lots of amps to charge iPad's and other power-hungry devices. For a few months the adapter worked perfect. Unfortunately, after about 4 months the flip-out plug that goes into the wall broke. It now just kind of flops around instead of locking into place so you can plug it in. Even if you do plug it in, the adapter itself seems to be dead. If I would've gotten a year out of this power adapter that would have been fine. But 4 months is a wee too short in my humble opinion.

Right out of the box, unit has a loose piece of plastic shaking around in it. It does not affect the function of the charger, but the sound is beyond annoying. I was not in the market for a maraca.

Reply by our customer service

Dear customer, It must be having a plastic fragment inside the housing, it doesn't affect the functionality of the unit but we understand it is annoying for some users. if your find it unbearable you can simply contact our customer service to get a replacement or refund. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us. Best regards.