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FREE SHIPPING* on all orders over in Canada !All orders under , the cost of shipping is only ! *Free shipping is not available when the shipping address is a remote location.More >>

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Blackbird 4x1 HDMI 1.4 Switch HDCP 1.4 with Toslink and Analog Audio Extractor - Monoprice®

Reviewed by11customers
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  • 1 /5

    By

    from New Brunswick

    Thanked 1 times for 142 review
    Jan 21, 2020

    Unfortunately there is no ability for me to change my review that was previously submitted where I gave this product a 5/5. This product worked great for the first 5 months, then randomly while watching the HDMI portion of the switch gave out. The audio would still extract over TOSLINK but no video would display from any Output port. I had to replace the unit with something else locally as a return on this takes 5 days to open the case and have it reviewed and then I had to ship back my defective product before they will process another unit. So by the end of it I would have been without my home theatre for weeks...Unacceptable. They also refuse to give me a refund or store credit.

      Reply by our customer service

      Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

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