This product looked amazing on the spec sheet, but failed to reliably deliver useable signal to the TV from half the devices I connected to it I have 4 devices: - a nintendo switch - an NES classic - an SNES classic - a SEGA Genesis mini When everything is connected, the (nintendo) switch and the genesis are able to send signals through the hdmi switch to the TV, but the NES and SNES classics commonly end up with the TV showing "signal not supported" when it goes through the hdmi switch. Of course, all 4 devices work fine when connected directly to the TV, so I have no clue what the hdmi switch is doing to cause the signals from those 2 devices to fail on a regular basis. In the end, restarting the hdmi switch and restarting the devices will eventually get it working, but that's not very good to need to do every time I want to switch things.

Reply by our customer service

Hi there, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please check your email for additional assistance.

It's a good product, however i'm not sure if I just have a faulty product or if it's normal. Every once in a while the picture and sound will cut out. The only way to make it work again is to turn it off and then back on again. Even then it still won't work but a second power cycle will make it go.

Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience.Could you contact our customer service for help ? We are more than happy to help you here. Best regards