I have been ordering Moustache ink (123ink.ca) for quite a while. I was satisfied with their previous products but this one was a total scam. They advertised it to print 8000 pages and I was not able to print more than 1500 pages. I contacted their customer care , but they were really irresponsible and were not prompt in their replies and unable to resolve the problem.. I am really dissatisfied with the response and will never buy from them.

Each time i order the pack of three i should have one of them not working usually the chip is not working.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Brother TN850 Compatible Black Toner Cartridge High Yield Version of TN820 - Moustache® TN850" We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

one of the two cartridges are defective

Reply by our customer service

Dear customer, Your feedback is important to us. Thank you for taking the time to let us know your comment about the ""Brother TN850 Compatible Black Toner Cartridge High Yield Version of TN820"". I'm sorry that we didn't meet your expectations for this product at this time. Please monitor your email for further assistance with regards to this. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

leaves grey on paper

Reply by our customer service

Hello, we are sincerely sorry that the cartridge leaves grey on paper. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463

I put back oem toner after 10 pages of Mustache toner and this is what I god MFCL5900DW Brand new printer................... You destroyed my brand Brand New printer.!!!!!!!!!!!

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

mauvais qualité

Reply by our customer service

Bonjour, Nous sommes désolé pour cet inconvénient. Je vous invite à communiquer avec notre équipe de service à la clientèle afin qu'ils puissent vous aider avec une remplacement ou remboursement, au 1-866-979-7463.