The color was not printed very well (not greenish and yellowish without red color). I tries to clean the printer head a couple of time, but the results were the same. Can I send them back or get a refund from you.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. Thank you.

The color was not printed very well (not greenish and yellowish without red color) . I tries to clean the printer head a couple of time, but the results were the same. Can I send them back or get a refund from you.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. Thank you.

Not compatible with Epson WF-3640. Second time we tried it and never worked + broke the printer as it clogged the print. DOES NOT WORK WITH EPSON WF3640

Reply by our customer service

Hi Samuel, Thank you for posting a review and we’re sorry to hear that the ink cartridge you purchased was not working properly. We have sent you an email concerning this issue. Hope to hear back from you soon.

!st cartridge printed 3 pages, then quit. 2nd cartridge wouldn't print at all. On top of that, they gummed up my printer so badly I had to run the cleaning cycle 6 times to clear the print heads. NOT IMPRESSED

Reply by our customer service

Hi there, It was a pleasure serving you, we're glad the problem has been solved. We hope you'll come and see us again soon!

Bought a 2-pack, neither cartridge worked in my WF7210. No black ink comes out, not even a dribble.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

This is the second cartidge I have received from 123ink THAT DOESNT WORK.

Reply by our customer service

Hello! We are very sorry to hear that ! Please note that we will be sending you a replacement of this ink! We really apologize for this situation. Thank you!