J’ai acheté de l'encre de couleur noir, mais j'ai eu des fuites dans l'intérieur de l'imprimante, elle est remplie d'encre, j'ai beaucoup de travail pour la sécher. La prochaine fois j'achèterai l'original.

Reply by our customer service

Bonjour , Merci de nous parvenir votre commentaire sur notre produit! Nous sommes sincèrement désolé de votre insatisfaction avec nos .... Un de nos agents du service à la clientèle va vous contacter par courriel pour vous offrir assistance. Si vous avez d’autres questions, vous pouvez nous contacter au 1-866-979-7463. Passez une merveilleuse journée!

One of the black ink cartridge did not work at all, I replaced the used cartridge with one of these, then when I start printing the printer printed out a blank piece of paper (because the document is a black and white document), so I printed out the head nozzle check, all the other colors show on the paper, but black, so not the printer or the document problem, but the ink cartridge, had to replace a new one before even using this one.

Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience. Could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat or sending an email inquiry to us.We cover 2 year warranty for Moustache brand.We are more than happy to help you here.Best regards,

bought the 252XL cartridge. At first it was printing properly but now I get blobs of excess black ink on the paper. I inspected the cartridge and it was properly installed so will have to keep an eye on this problem. Great price but not if it leaks like this. Also just changed the color cartridges. hopefully these will be ok.

Reply by our customer service

Dear Customer! Thank you for leaving a comment for this product. We are very Sorry for the inconvenience! Did you know that our Moustache cartridges all have a warranty of 2 years? If you encounter a problem with one of our cartridge do not hesitate to Contact our customer service department and we will replace it as soon as possible! You Please contact us at support@123inkcartridges.ca or by phone: 1-866-979-7463. Thank you and good day !