Je n'arrive pas du tout à programmer la télécommande. Les instructions ne sont pas clairs. J'espérait trouver une vidéo sur YouTube qui en parlerais mais je n'ai rien trouvé

I purchased 2 air mouse remote for my Android boxes, and to my disappointment, they're not working at all! I've tried different batteries (rechargeable, alkaline etc.), and none of them worked. The red light is not even on when I press the buttons on remote, so it looks like the remote is not getting any power from the batteries (and the batteries are brand new). The stock remote from my Android box is terrible, and I had very high expectation on the this air mouse remote after reading the good reviews from here, but the items I received were definitely defective.

Reply by our customer service

Hi there! Thank you for giving us your feedback it's unfortunate to know that the item didn't meet your expectation but if you need any help please send us an email at support@123ink.ca or by calling us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system. Your business is important to us and we'll be glad to assist you with it.

Impossible de faire fonctionner la télécommande avec mon android box. Instructions très peu détaillés

It doesn't work with Samsung TV. The mouse doesn't work. And I was not able to program any of the programmable keys. I would like a refund if possible.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards

Ordered almost 45 day ago but not received yet ..

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

battery drains very fast, 15-20 days have to replace both the batteries, already replaced 3-4 times, not gonna use any more.

Reply by our customer service

Dear customer, thanks for your feedback, we will send you an email to better help you from there.