The delivery was fast. The instruction for assemble is good. The package is pretty heavy;the material is good. But after assemble the up button is not working. The motor is not working.Unable to adjust the height in the first use. However when I pressed the down button, the motor is vibrating . But as it is in the lowest height, unable to test the height adjustable functions.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

Desk was bought for an employee. Now every ad in my FB and YouTube, etc. are stuffed with ads from this company. Desk may be great, marketing strategy is too much.

Reply by our customer service

Hello, We are happy you are happy with the desk- thanks for your review

Item came damaged.

Reply by our customer service

Thank you for your review. We are sorry to hear you are not satisfied with the product. Please contact our customer support by email: support@123ink.ca, telephone: 1-866-979-7463 or live chat. Thank you!

Great item, but came in with a broken piece (cable) that made it unusable. I still did not receive the replacement part (will update the comment upon receival of I end up receiving it). Furthermore, the advices given by the customer service were wrong. They told me it was impossible to have a table top smaller than 42 inches wide while I can have a much narrower table top than that.

Reply by our customer service

Thank you for your feedback. I'm sorry to hear that you are not satisfied with our product. Please feel free to contact us via live chat, by phone 1-866-979-7463 or email at support@123ink.ca. Thank you!

Fantastic product - arrived on time, easy to install and use all while using my existing desk top. Sure beats spending more than double or often three times the price for something similar. Highly recommend - you won’t be disappointed.

Reply by our customer service

Hi there, Thank you for your feedback, it was a pleasure serving you. We hope you'll come and see us again soon! Have a nice day and stay safe!

Not price matchable, the box was delivered covered in oil. Overall the trickiest part was not overtightening the rotating rod - there’s no clear correct tightening.

Reply by our customer service

Hi jonathan, Thanks for sharing your feedback. If you need any assistance in regard to this Electric Sit to Stand Adjustable Desk Riser Frame you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.