I've had the chair for a couple of weeks now and have been working full-time at home with it since the whole Covid-19. The chair was easy to assemble and is very comfortable. The neck rest could be slightly higher; however, it does not affect the comfort of the chair. Certainly a great buy for the price!

It was pretty easy to put together. You don't need a power tool but if you have one handy, it does help with the bolts. It took about 25 minutes to put together. The seat area is firm and comfy. I'm happy that the elbow rests go up and down. It goes up and down and you can recline as well. I would say the only thing that's missing is the seat is not able to pan forward and backwards. The first few days, the chair had a chemical smell to it. I left it outside to air out and it's now gone but it was quite strong in the beginning. Overall, I'm quite happy with the purchase and overall value of the chair.

Plenty of features. Seat is a bit firm but it's definitely built to last. Headrest piece can snap off if you are not careful, but just don't put too much pressure on it and you'll be fine.

Le piston commence à être lousse. Après environ un an

caused back pain and not able to recover from it. the back support mesh is not strong enough to provide back support and the cushion is compressed and is causing numbness in my thighs.

Reply by our customer service

Thank you for your feedback. I am sorry to hear you are not satisfied with our products. Please feel free to contact our customer service team by phone 1-866-979-7463, via live chat or email support@123ink.ca. Thank you!

great quality