It is a little complicated to get all parts together. I wanted something simple. I realized that this lumbar support is almost 100 dollars. I decided to return it and find something simple. I bought for my wife very large one which covers almost entire back. I wish this particulare backrest support to be simple. Maybe it is very comfortable.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "MO-WP-2016." I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that your concern has been taken cared of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Bien mais difficile à faire tenir sur ma chaise. Les côtés sont flexibles pour bien épouser la forme du dos

Reply by our customer service

Bonjour, Nous sommes désolées que vous aviez de la difficulté à l'adjuster, svp nous rejoindre dans le 1-866-979-7463 Merci

It's working out for a friend I know, but this doesn't really work for me. So I returned it. At least the returns were easy and hassle free. Good customer service!

Reply by our customer service

Hello, thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by call us: at 1-866-979-7463

I've been using this for some time before I make this review. It's good if you are not sitting all day or if you don't have a boney back. Quality itself is good but I stopped using it after a while because this is too hard for my back.

Quality is reasonable - found it more comfortable after removing arms, and becomes uncomfortable if sitting for extended periods of time, but overall pretty good value considering the price.

Good but makes little noise. Otherwise worth the money