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FREE SHIPPING* on all orders over in Canada !All orders under , the cost of shipping is only ! *Free shipping is not available when the shipping address is a remote location.More >>

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Compatible HP 564XL Ink Cartridge Combo High Yield - Economical Box - 10/Pack

Reviewed by277customers
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  • 2 /5

    By

    from Quebec

    Thanked 1 times for 6 review
    Apr 10, 2021

    I am kind of disappointed with this purchase. The price point is really great, that being said, the seduction won’t last. I must have spent 3 weeks trying to fix my printer because I could not get a drop of ink to come out of the colored cartridges. Black was working great. Turn out the chips on the heads were defective or not compatible. I had to reuse my old ones, now I get some cyan and magentas but no yellow. Reached out to customer service twice as of now… has yet to receive an answer so I am not sure what to think at this point. Overall, I am pretty satisfied with “Shopper Plus” but maybe the ink division is just not worth the trouble... I do not know at this point.

      Reply by our customer service

      Hi there, your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. Please don't hesitate to contact us at 1-866-979-7463, or contact our customer service by line chat or send us an email at support@12ink.com and we wil try to help you out with waterver you are having.

      Was this review helpful? Thanks (1 people thanked francis_d for this review)
    • 2 /5

      By

      from British Columbia

      Thanked 0 times for 3 review
      Jan 25, 2019

      The ink does not cover evenly; therefore, there are missing blocks of text on every document I print - not very useful.

        Reply by our customer service

        Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.

        Was this review helpful? Thanks (0 people thanked jennifer_f for this review)
      • 2 /5

        By

        from British Columbia

        Thanked 0 times for 3 review
        Jan 25, 2019

        The black ink is xl size which doesn't fit the black position on the colour grid.

          Reply by our customer service

          Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.

          Was this review helpful? Thanks (0 people thanked jennifer_f for this review)
        • 2 /5

          By

          from Quebec

          Thanked 0 times for 1 review
          Aug 27, 2018

          No comments

            Reply by our customer service

            Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

            Was this review helpful? Thanks (0 people thanked guillermo_m for this review)