The drill received without a battery, this is totally not cool.

Extremely poor quality. Battery burnt out after a short time, the life of the battery is way too short, and it's just a poor performing tool. There are much better value drills from more reliable and high quality manufacturers. Keep and eye out for sales at Home Depot or Rona and you'll get something 100x better for only about $50 more.

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, please check your email/inbox for additional assistance so we can address this issue accordingly. We're grateful for your feedback, we will take the necessary steps and will use it to improve our business.

chargeur défectueux à la réception

Reply by our customer service

Bonjour, nous sommes désolés pour votre inconvénient, on va vous renvoyer la bonne partie. Si vous avez d’autres questions, n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

Good for a single project. Purchased this about two years ago, thinking that I will use it for a future project. Then the project came for me to work on a loft bed. About 70 screws in, I lost the fine variable speed control. The drill goes 60 to 70 percent throttle when pressed lightly and full throttle when fully pressed. Never imagined the drill would break this easily. I do have another one for work and the torque head broke after about a year of occasional use so it skips at most adjustment other than the tightest. I would recommend buying something more robust.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "20V Lithium-Ion Cordless Power Drill with Dual Speed Adjustment - PrimeCables® Cab-CD304-2." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

j'ai acheté cette perceuse pour une utilisation rare et voilà qu'elle ne fonctionne déjà plus. La batterie chargée... et rien !!!Je suis particulièrement déçu car tous les achats que ma famille et moi même nous ont satisfaits

Reply by our customer service

Bonjour, on vous a ramboursser! Merci!

I would seriously not recommend buying this product. The whole information is misleading and the customer service has no idea whatsever.