My first identical one failed after a year light duty Motor spins but chuck end does not turn Maybe i'm a sucker for buying again but extra batteries will be useful

Reply by our customer service

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Used it to remove 12 deck screws and started to install new screws but drill overheated on the fourth new screws. I checked battery charge & it was fine. Drill operated again after sitting for 20 minutes. Good for little tasks but not for any extended work. I checked battery charge & it was fine.

Torque sucks, Chuck doesn't really lock so when tightening it to clamp to bits or taps it sucks and bit cease while chuck keeps turning.

Reply by our customer service

Hi Garnet, Thanks for sharing your feedback. If you need any assistance in regard to this Cordless you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Was initially impressed with this drill, but unfortunately it's no longer useable. The motor still runs; however, it cuts out after about 5 seconds of use. If I wait 30 seconds, it will work again - for 5 seconds. I've fully charged the battery pack, still does exactly the same thing. I purchased it in February of 2019, so it's only 5 months old. Was definitely expecting it to last longer than this...

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards