i just bought it 3 months ago. it worked perfectly well and just yesterday it just fell dead as in dead no power. does not receive a charge nor give a charge. just real dead.

Reply by our customer service

Hi. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

This is the second time I was sent the wrong (old) version of this battery pack even after being told this wouldnt happen. The version I got sent twice in a row has no led display showing the battery percentage level. I'm really hoping this gets resolved

Reply by our customer service

Thank you for writing in. We appreciate your feedback. If you have any problem with this product please let us know by calling 1-866-979-7463 or emailing support@123ink.ca

I'm not sure about the quality of the battery bank, but they sent me an incorrect model without the lcd display.

Reply by our customer service

Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards

With the charger power bank at full, it only charged my iPad Mini to 10%. Thank goodness I got this on sale for a few dollars off!

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards