You need extreme patience. This will connect to SmartThings. But you will need to change the device type in the SmartThings IDE after you detect it in the app. It is best if you can add the devices without moving your hub. But ZigBee mesh takes a very very long time to stabilise. I installed three of these switches and one smart outlet. That makes a chain of devices each about 15 meters apart, except the 30 foot gap where I put the hub in the middle. Either the switch on one end of my home or the other would not stay connected. After a couple of days I even left a bad review because of it. But now a week later and I find all the devices are staying online reliably. It took awhile, but the ZigBee devices have now seemed to have chosen reliable routing. These are very large switches. So if you don't have extra deep boxes these will be extremely difficult to fit in the outlet box. I have a dual outlet box were I would really like to install two of these, but I only squeezed in one by moving all the connectors behind the ordinary switch.

If you can get this at this price buy it. Only be aware the range of ZigBee devices is quite limited and you want to use a SmartThings hub. Install, wait at least 20 minutes and then attempt to pair as a GE ZigBee Switch. Once paired login to the SmartThings IDE and change the device type to a generic ZigBee Switch. The range of ZigBee devices is about 10 meters with a clear line of sight. Currently I have three devices with the hub between two. The furthest device is not losses connectivity regularly which I take as meaning the switches are slightly too far apart. They are closer than 10 meters but the signal needs to pass though the back side of metal outlet boxes and through walls. Battery operated sensors will not act as part of the mesh network. So I will install a couple of wall switches to bridge the gap. The biggest advantage of these switches is you don't need to your the house to change wifi passwords, and the range of the switches is too little to hack the switches from outside your home. If they do hack a switch that does not give a backdoor into your network. The biggest downside besides range is size. I could never fit two of these in the same box when that box also acts as a junction box. Other smart switches are large, but this is the largest I have squeezed into a box.

garbage product, got blocked at the first step with livingwise app, can't create account, always say internet issue, timeout. total useless

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The server 500 error has been almost 2 months from app LivingWise, I cannot change the schedule cannot modify cannot do anything! Is there anybody taking care of it?

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "ZigBee Smart dimmer Switch (US type neutral 120V/500W) - LivingWise (LVS-ZB500D)". Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

Anybody know how to control it while liveWise server down? I could not login to LiveWise server through the app, giving me 500 error.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "ZigBee Smart Hub For Your Smart Home Zigbee Sensors - LivingWise (LVS-VS20ZW-1UO)". Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

L'interrupteur fonctionne bien avec le hub Smarttings de Samsung. Avec l'application mobile du Smarttings, il détecte l'appareil, mais il ne reconnaît pas le type d'appareil. Pour finaliser la configuration, il faut vous connecter sur le site du Smartting de Samsung et changer le type d'appareil pour le "Zigbee dimmer". Les fonctionnalités du gradateur fonction très bien et l'intrégation avec Amazon Alexa est facile.