Unfortunately it’s showing wrong

Reply by our customer service

Thank you for your feed back. I apologize that you are not satisfied with our product. Please feel free to contact us by phone at 1-866-979-7463, by live chat via our website or email at support@123ink.ca. Thank you!

The item itself is not bad but the included app to use with this smart scale looks very sketchy and asks for way too many permissions on your phone. Beware. The scale itself can be used without the app if you're only looking to see your weight in lbs or kgs. Unfortunately I have an issue where if you get on it and then get off to weigh something else, it doesn't update for some reason.

Reply by our customer service

Hi Michael, we're pleased to help you solve your concern about the item you bought. To further assist you please send us an email at support@123ink.ca or by calling us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system. Your business is important to us and we'll be glad to assist you with it.

This keeps giving me inconsistent readings and is off by more than a few pounds. Not sure but I think mine is defective.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Body Fat Scale Smart Weighing, Wireless BMI Step-on Bluetooth, 180kg/396lb - LIVINGbasics". I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that you're concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

J'ai acheté cette balance il y a un mois, on était très satisfaits mais il y a 3 jours la lumiere de l'afficher ne fonctionne plus. la balance est hors service, malgré qu'il est possible de s'y connecter via bluetooth. le changement de batteries ne donne aucun resultat.

Il faut avoir mais à qui de nous voler... J'avais déjà réglé avec les postes canadas.

Reply by our customer service

Bonjour Kathy Nous sommes vraiment désolés pour l'expérience que vous avez eu avec notre courrier. Je suis heureux de savoir que vous avez pu obtenir votre remboursement Nous espérons que vous continuerez à magasiner avec Shopperplus passez une bonne journée!

rien qui fonctionne, aucune compatibilité..très très très decu ! en plus d'avoir payé pour rien

Reply by our customer service

Bonjour, Nous sommes désolés pour ce désagrément Je vous invite à communiquer avec notre équipe de service à la clientèle afin qu'ils puissent vous aider avec une remboursement ou un remplacement, veuillez composez le 1-866-979-7463. Bonne Journée