Le sons coupe continuellement. Le seul moment ou le son ne coupe pas, c'est quand je place le téléphone proche de mes oreilles.... aussi bien acheter des écouteurs avec un fil rendu là!

Reply by our customer service

Bonjour, nous sommes sincèrement désolés d'apprendre que vous n'êtes pas satisfait du produit. Si vous avez des questions, veuillez nous contacter par e-mail (support@shopperplus.com), chat ou appelez-nous : 1-866-979-7463.

Returned. Caused conflicts when using it for Zoom meetings, connection kept resetting

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you taking the time to let us know your comment. I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that you're concern has been taken cared of already. Please let me know how we can assist you further. Have a nice day and stay safe!

Received with left EarBuds damaged. returned it with your authorization for replacement. I will be glad to review it upon receipt. Left side ear plug kept detaching itself and had annoying hum upon reinsertion. Thank I had paid $49 and now you show a price of $39. do I get a $10 refund in view of your new price? Thank you for your support. Luc Trepanier .

Reply by our customer service

Hi Luc, Thank you for posting a review and we’re sorry to hear that you have had issues with the Wireless Bluetooth Earbuds you recently purchased. We do offer a 7-day price difference refund if you see any price drop on our website's product page, you can contact us within the 7 days following the purchase date and we will arrange a refund to your store credit for the difference. If you'd like to discuss this matter further, you may reach out to us by submitting an online inquiry, initiating a chat, or by phone at 1-866-979-7463.

Form factor is fine, case is larger than airpods, but still convenient but what makes these earphones useless is the battery life. 2 hours maximum, new out of the box...takes 2 hours to charge too. Since use, battery life is down to 1.5 hours in 6 months of occasional use. Sound quality was decent. If they were cheaper, like those found on Asian sites (approx seventeen) then I'd say decide if they are useful. But at this price, with a dying battery, I would look elsewhere.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Volume is very low, and doesn't fit very well in my ears (also had a few other people try it, and also didn't fit well). Basically, unless your ears are perfectly shaped for these earbuds, they will fall out with little shaking.

Reply by our customer service

Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards

I've been using these 2-3 times a week for about a month. Unfortunately, one of the headphones no longer holds a charge. After letting it charge fully, the battery only lasts about 2 minutes before dying.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards