Magnet is not strong at all and too little to place the earbud close enough to make them stay in place (Google Pixel USB-C earbuds)

Reply by our customer service

Hi there, very sorry for the inconvenience. We will try our best to improve our products. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards

really bad quality, sound is terrible!

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you taking the time to let us know your comment. We're so sorry that we didn't meet your expectations for this product at this time. Please let me know how we can assist you further. Have a nice day and stay safe!

magnet is really weak... does not really hold it well enough...

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Overall poor built. Giving two stars as it has variable size plug covers

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Only one earphone works; and the controls should be at the bottom of the cable; not near an earphone.

Reply by our customer service

Hi there, We are sorry that you are having an issue with the Headphone. We will send you an email and help you from there. Thank you and have a nice day!

These are fairly cheap earphones and they show it. The cable is about 20 cm shorter than I like and the material is not the best either. They sound alright but make crinkling sounds when they press against your ear which isn't ideal for sleeping or jogging and you need to readjust. The worst part is that the controller doesn't work. I have a pixel and whenever I adjust the volume it pauses and when I skip tracks it raises the volume all the way up. Overall if they were $2 and you just want a good set of backup earphones they're fine but for any price higher don't bother.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards