I bought few weeks ago, and used 2 times for few papers. then there is no ink at all. even the printer shows the cartridge is full. will never waste any money on this. so disappointed.

Contrairement à ce qui était écrit sur le site web (selon lequel cette cartouche est compatible avec mon imprimante Pixma MG3029), la liste d'imprimantes imprimée sur le boîtier de cette cartouche ne mentionnait PAS le modèle MG3029, ce qui était inquiétant. Il a fallu que j'écrive deux fois à Shopper+ pour obtenir une confirmation écrite de la compatibilité. J'ai finalement reçu la confirmation désirée, mais j'aurais préféré ne pas avoir à me débattre pour l'obtenir.

Cartridges do not work. The ink is not working. I tried everything from cleaning my printer heads to printing a picture and nothing worked. Not happy at all. It was a waste of money. Want a full refund.

Reply by our customer service

Thank you for sharing your feedback about our product. Please check your email/inbox for further assistance with regards to this so we can address this issue accordingly. We're grateful for your feedback, we will take the necessary steps and will use it to improve our business and products.

Je n'arrive pas à la faire fonctionner et le service à la clientèle n'a pas répondu à mes questions. Pour l'instant, c'est de l'argent perdu.

Reply by our customer service

Bonjour, nous sommes désolés pour votre inconvénient. Nous constatons que nous avons déjà répondu votre courriel. Si vous avez d’autres questions, n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463 Merci!

This cartridge did not work in our printer and we have had no end to the silly e-mails requesting this and that or did we try this? The bottom line is that the printer did not recognize a remanufactured ink cartridge that was supposedly compatible with a Canon printer!!! NOT!!!!! all we want is a refund. We had to go buy an actual Canon cartridge and the printer is happy!! Please send our refund!!!!

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "PG-245XL-EcoBox." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

The product is very good

Reply by our customer service

Hello, thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463