Je m'attendais à quelque chose de plus simple d'utilisation

Reply by our customer service

Bonjour, nous sommes sincèrement désolés d'apprendre que vous n'aimez pas le produit. Si vous avez des questions, n'hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

I returned this item and bought a firestick when it was on sale for the same money. I like the firestick way better. I bought this instead of the firestick at first because it had ports like ethernet, usb ect. so I thought it had more potential. However, it was very difficult to navigate, it was very slow, and I could not get Disney plus on it, which was the main reason I bought it. It is possible that mine was defective though as I see a lot of people like it. But overall, I couldn't be happier with me decision to return it and buy a firestick.

Reply by our customer service

Hello, we are sincerely sorry to hear you may not have liked the product. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463

1G is quite slow and freezes. Next time would go for the 2G version

Reply by our customer service

Hi Martin, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

I added a second android box and went with this more premium model. Performance has been sluggish. Box becomes unresponsive at times and crashes. Have a hard wired internet connection so I know it’s not related to poor WIFI range. Basically my cheaper older box outperforms it significantly.

Purchased 4 of these on sale. Review 1/4: This unit right out of the box was trouble and always has been. Extremely unstable unit that crashes and crashes regardless how bare bones you operate it. Although, if I use this unit only for playing back stored 720p content, it is usually stable. Ask anything else of it and eventually you are asking for a crash and so I don't. Were it not for the purchase price, it would have gone back.

This model seems to cycle the boot up and eventually loads. The last model was better ..... 7.1 ?

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the " MXQ-4K Android 8.1 Smart TV Box Amlogic S905W 1GB/8GB WIFI Media Player - Primecables® Cab-MXQ4K-G2." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!