Good built and material, but it's not very comfortable because it's too thick.

Reply by our customer service

Hi, thank you for leaving a review on our Cool Gel Memory. We apologize that the product is not very comfortable. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463

I had been using a lumbar support for my car for years. It was time to retire my old support and thought this would be a suitable and affordable replacement. It is just ok. A little disappointed that the foam is not more firm. It feels a little squishy so I don’t think I am getting the best support for my needs. I will use this one for a while and get a more firm cushion going forward.

Reply by our customer service

Hi, We apologize that it feels a little squishy and that it does not meet your expectation. If you have any questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Nice lumbar support.

Reply by our customer service

Hi Jo-ann, Thanks for sharing your feedback on Cool Gel Memory Foam Lumbar Support Pillow, Gray - Moustache®. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

It adds some lumbar support, only issue I have with it is the back is too flat, it works well with chairs with a flat backrest, not so much on chairs with curved ones

It’s ok