The fountain works as noted. However after 5 months the "LED" light to gauge the level of water in the base has stopped working. Since the unit only comes with a 90 day warranty .. my loss. In addition the filters for this unit have not been available thru Shopper+ online since I purchased the unit. Filters are a must as the water base gets slimy without regular replacement of filters. To be honest this is the first product from the Shoppers + group of websites that I have not been happy with.

Gets noisy when water is at half way. Otherwise, it's okay.

Reply by our customer service

Hi Brad, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

A bit too loud

Reply by our customer service

Hello Thank you for leaving a comment on this article. If you have any further questions, please feel free to contact us via email or live chat. You can also call us at 1-866-979-7463. We appreciate your feedback.

Garde l eau très fraîche ,mais un peu bruyant

Reply by our customer service

Bonjour Merci de nous faire part de vos commentaires. Si vous avez d'autres questions, vous pouvez nous contacter en soumettant une demande en ligne, en initiant un chat ou par téléphone au 1-866-979-7463.

Prone to leakage because there is not enough space under the platter for water to flow back in the bucket. We put small spacers to lift the platter and it works, but only without the filters

Correct! Elle fonctionne bien!