only one ear bud works the other one just flashes red.

The RHS bud does not hold the charge for more than few mins.. Either does not charge or the charger is not working. The green light comes on after few mins. The LHS working ok.

Don't buy this. This is one of the worst earbuds purchased. Incompatible product. Not suitable for conference calls, the Microphones are not great and no mute /unmute options. One of the earbuds has stopped working. I asked for a replacement a year back they have not even responded to my return request till date.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Bluetooth 5.0 True Wireless Stereo Earbuds with 2600mAh Power Bank Charging Case "". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

It’s not good quality

Reply by our customer service

Hello, we are sincerely sorry to hear the item is not good. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

So bad I called for a refund right away Sounds muddy yet flat the EQ barely exists, Listening to podcasts makes it sound like they're talking through a $20 Mic. Phone calls suck the mics not great

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

This is the second unit I bought. The first one is working fine. But this one, the left side is no longer working, it wont be charged! So disappointed with this purchase, don't buy this, not recommended! And, don't throw away the packaging so soon!

Reply by our customer service

Thank you for your review. We are sorry to hear you are not satisfied with the product. Please contact our customer support by email: support@123ink.ca, telephone: 1-866-979-7463 or live chat. Thank you!