The microphone is not very strong. Everyone complains they can’t hear me.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "PC-G7-All." Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Pas de Bass !

Reply by our customer service

Bonjour, Nous sommes vraiment désolés de constater que ces écouteurs présentent un défaut. Je vois que notre agent vous a contacté et a organisé un remboursement Si vous avez d'autres questions ou préoccupations, veuillez nous en informer

Cannot pair it with my phone. Cannot find the device from the available Bluetooth devices list.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Bluetooth 5.0 True Wireless Stereo Earbuds with 2600mAh Power Bank Charging Case - PrimeCables® PC-G7-All." I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that you're concern has been taken cared of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

After about a month of usage one of the ear buds is too quiet to hear anymore. Same for the pair I bought for my wife. I got a couple months of use out of them before they failed. Now the case they come in doesn't charge anymore, either.

Reply by our customer service

Hi Shane, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly check your email for additional assistance.

Bought it at a low price and figured out how to make it pair properly pretty easily, but one of the ear buds is has gotten too quiet to be useable anymore. I was happy with the product but the short usable life has soured me.

Reply by our customer service

Hi Shane, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly check your email for additional assistance.

C'est correct les son sont aigu sont trop présent... Zero basse même avec setting de pro... appel téléphonique il faut parler tres fort pour que les micro capte bien. Désynchronisation qui arrive de temps en temps l'idéal est toujours avoir la boite sur sois pour les remettre et les reprendre. Impossible de synchroniser plus de 1 appareille en même temps. Impossible de passer d'un appareil a un autre sans devoir le découpler manuellement ... la batterie est vraiment bonne! elle dure longtemps par contre le boitier les recharge que si je suis brancher au mur sinon il transmet une mauvaise information a mon cellulaire sur la duré des batterie. Es-ce que je suis décus oui es-ce que je regrette non le produit est quand même bon mais pour 45.99$ c'est cher... a 39.99$ sur amazon tu peux avoir la même qualité.