I received a used desk with food marks, a scratch on it and rusting screws. Contacted customer service and was told that the product was a clearance item and therefore it is not eligible for return or exchange. Wasn’t aware that clearance products meant open box or I wouldn’t have bought it. I’ve been a customer of shopper+ for years, love their products but this was the first time I’ve been in contact with their customer service. Pretty disappointed in their lack of support given how great I thought the company was.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!