Took 3 days from order to pack and ship. Arrived with lid 55 to 75 degree feature broken, pressing the button swings it to full extension right away. A nasty click with closing the lid back, plastic already broken. Filling it to Max fill line somehow steam and water still gets into the circular hole on inside that sits at top of handle and leaks onto the round base every time. Kettle doesn't sit flush with round base. Product looks nice but is definitely not worth the full MSRP, not even close. Only benefit is it looks nice and internals are all steel.

Reply by our customer service

Hi. Thank you for sharing your thoughts on the product. Your feedback for LB-EK-5208 is valuable to us. We'll take your comment into consideration for future enhancements. If you have any more feedback or questions, please don't hesitate to reach out to us. Thank you.