A couple of the bulbs don't work right out of the box. I ordered a few more bulbs to fix it.

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, please check your email/inbox for additional assistance so we can address this issue accordingly. We're grateful for your feedback, we will take the necessary steps and will use it to improve our business.

Lumières assez faibles (la verte est la moins faible) - vraiment seulement pour l'ambiance, insuffisant pour illuminer un repas. Attention aux écureils qui sectionnent les ampoules situées dans les branches d'arbres!

box arrived damaged and l've had no time to see them lit up as yet

Reply by our customer service

Hi，thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

Great lights for around back yard just wish they were closer together but all the same work very well.

Reply by our customer service

Hi there, Thank you for your positive comment about the OSL-2W-27K-48FT-120-RGBW. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

All the promo pictures show a spacing between bulbs at approximately 12 inches when they are actually spaced at 36 inches see the specs, it would be nice if the promo pictures matched the actual product.

Reply by our customer service

Hi, we apologize that the promo pictures wasn't the same as the one you receive. We will fix this issue. We would also love to offer you a solution for this inconvenience. you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463 and it will be our pleasure to help you!