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Android 10.0 4K 2.4G 5G WiFi Smart TV Box 2GB RAM 16GB ROM Allwinner H313 Quad-Core - PrimeCables®

Reviewed by121customers
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  • 2 /5

    By

    from Manitoba

    Thanked 1 times for 8 review
    Mar 20, 2023

    Unit seems to work for the most part. However, it wouldn’t play HDCP content, so it was useless. Picture shuts off after 2 seconds as it thinks it not connected to a tv. So it doesn’t seem to be HDCP compliant. I have no problem playing the same content with my fire tv stick. I sent a return request and they wanted a photo of the problem.. yikes! Disappointed with their customer service, so beware!

      Reply by our customer service

      Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Cab-MXQ4K-G3." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

      Was this review helpful? Thanks (1 people thanked richard_r for this review)
    • 2 /5

      By

      from

      Thanked 0 times for 1 review
      Nov 06, 2023

      boitier qui répond difficilement aux commandes ,les batteries ont été vérifiées A1

        Was this review helpful? Thanks (0 people thanked gaston_m for this review)
      • 2 /5

        By

        from Ontario

        Thanked 0 times for 1 review
        Oct 10, 2023

        This box has a native launcher that is extremally restrictive, and does not seem compatible with popular free tv apps, such as Tubi. It does not play Total TV content. For my purposes, it is unusable. I will be asking or a refund.

          Reply by our customer service

          Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. On the other hand, I'm happy to know that your concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

          Was this review helpful? Thanks (0 people thanked paul_r for this review)
        • 2 /5

          By

          from British Columbia

          Thanked 0 times for 5 review
          Jan 08, 2023

          The unit I received has a problem: it wouldn't come back online after being powered off by remote. When swithlched on, it's stuck on a splashscreen, and requires disconnecting the power supply to get it going again. Tried a factory reset with no success. Another problem is that some apps downloaded from Play Store just don't show up in the app list - they can't be found anywhere except in Settings -> Apps. One example of such problem is CTV app that I have been using with no issues on my Android phones. This thing is being returned for a refund.

            Reply by our customer service

            Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Cab-MXQ4K-G3." We're so sorry that we didn't meet your expectations for this product at this time. Moving forward, if you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

            Was this review helpful? Thanks (0 people thanked K T for this review)
          • 2 /5

            By

            from Quebec

            Thanked 0 times for 12 review
            Jan 30, 2022

            Image pas 4K, google Store pas Complet

              Reply by our customer service

              Bonjour, nous sommes sincèrement désolés d'apprendre que vous n'aimez pas le produit. Si vous avez des questions, n'hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

              Was this review helpful? Thanks (0 people thanked Ha A for this review)