the lock works fine, was easy to install, Google home integration don't work, I see the lock in the app but can't unlock it because it's asking for pin I didn't set during integration setup, I tried pin for my Google home account, phones pin, locks code, it just don't works. I called to support and was asked to reply details on email I never received.

The front keyboard panel stoped working after just fill days....... The back piece is still working, could only open/lock on app/manually, key board is not available now, no reponse when you touch it.

Reply by our customer service

Hi there! We are sorry to hear that you are not satisfied with the quality of this product and we would like to make it right. I have sent you an email for more information in hopes to rectify this situation. Thank you!

It works. However, I had to reconfigure everything using the Tuya Smart app so that it could easily communicate with Alexa.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463 and we'll make sure to take note of this. Thank you.

correct mais serrure de faible consistance et installation difficile

Reply by our customer service

Bonjour , Merci de nous avoir fait part de vos commentaires Si vous avez d'autres questions, vous pouvez nous contacter en soumettant une demande en ligne, en initiant un chat ou par téléphone au 1-866-979-7463.

I'm looking for help, how to program the keypad. Nobody is responding to this: Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Cab-PC-08367." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!" Please help

It works properly and was easy to install. The S+Smart app is just a rebranded Tuya app - but also works. It does what I need and I will keep it, I can lock and unlock remotely. Unfortunately, Alexa will not recognize the lock as a new device (S+Smart is set up as a Skill) and to make matters worse it also went on sale just days after my purchase. The manual unlock code is 6 digits only. It might a trivial matter, but I would prefer 4 digits, even if it were just for the temporary code. With kids a digit code is a nuisance. I probably would not buy this again largely because I am unable to connect it to Alexa and I must use a 6 digit code.