Easy to put together but doesn't hold 15" laptop so the laptop tray needs to be sitting on the desk still. Tried tightening it but it's already at the max. Don't use this for the laptop tray, it won't work.

Reply by our customer service

Hi. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

j'ai eu des problèmes au montage, une partie de l'extrémité ne tournait pas comme montré dans le manuel et la vidéo, j'ai dû renvoyer le produit qui avait l'air très solide par ailleurs.. je suis assez déçue que ça n'ait pas fonctionné.

Main issue is the tray with a laptop on it does not stay at the angle set, even though the holding screw connecting the mount to the arm has been tightened to the max. The front of the laptop tray, with the laptop, starts angling downward; if not for the side grips, the laptop would have fallen off. Basically the laptop tray can't be used. The vertical posts and brackets are solid and hold well.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!