Great product when it works, but it will always end up failing! We bought over 6x of those and they all eventually died. The Sensor or the motor is always the culprit. We are thankful that Shopper+ honored the warranty on them, but even the replacement units sent ended up failing too. Having opened them, it's simply cheap components and a poor gearing design. They should change the motor, the elastic gear setup and use a higher quality sensor.

after a while it stop working

Le guide d'installation ne correspond même pas au produit. Fabrication médiocre

Touch control faucet These 2 Touch control faucet are not working and I wanted to return them but Chloe want me to send a video. I had already taken them off. I spent a whole day exchanging different parts. Technician say you have to hit it hard. It works on vibration. Still doesn't work. Chloe emailed me I can return them with a 10% loss on my order. I think having 2 with the same problem.seems they are all not working because it is called touch control not bang control and even that does not work. Anyone can call me my number is 6476487084. Kashim Baksh. Email kasimbaksh@yahoo.com

Reply by our customer service

Hi Kashim, I apologize for this and would love to solve this issue! I have sent you a email and I am waiting for you reply!

Don't buy this. Like many of the reviewers, I received a touch activated faucet instead of motion sensing/touchless. It looks like either a listing or labeling error that the company hasn't bothered to correct.

Reply by our customer service

Hi. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. On the other hand glad to know the concern has been looked into. Thank you.

Very dissapointed as it came with missing nut important for installation and tie to control valve. I have to go to Home Depot and will buy another faucet decent quality, as this one looks cheap and feels too light. Not to expected to work several years with no issue. Kitchen faucets have to be robust as they are going to be heavily used. Wasted 100 dollars + tax, but you get what you paid for.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!