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Portable Fast Charging USB C Power Bank 5000mAh Mini Battery Pack - PrimeCables®

Reviewed by26customers

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3.2

Out of 5

2 /5

By travis_s

from Alberta

Thanked 1 times for 1 review

Dec 04, 2023
Poor design. Cannot plug most standard USB c cables into the side charging slot to charge unit. Instead can only use provided cable which is incredibly short.
Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "PC-ET-G99T." Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!
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2 /5

By dave_l

from Ontario

Thanked 15 times for 119 review

Nov 10, 2023
The built-in connector is not very secure. Both connections only offer a slow charge.
Reply by our customer service

Dear customer, Thank you for taking the time to share your feedback with us regarding the PrimeCables® 5000mAh Mini Battery Pack. We are sorry to hear that the built-in connector did not meet your expectations and that you're experiencing slower charging than anticipated. We have sent you an email in regard to this issue. Our team is keenly awaiting your response so that we can work towards a swift and satisfactory resolution.
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2 /5

By anil_k

from Ontario

Thanked 1 times for 26 review

Oct 03, 2023
I was looking for the lightning connector for my iPhone as per the pictures and description on the site.
Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!
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2 /5

By m****r

from Ontario

Thanked 0 times for 4 review

Sep 30, 2023
This did not work with my iPhone 15 pro.
Reply by our customer service

Hi. Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. On the other hand glad to know the concern has already been looked into. Thank you.
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2 /5

By wendy_a

from Manitoba

Thanked 3 times for 75 review

Aug 19, 2023
It's a nice back up for when my battery on my phone is running low. However, it is not fast charging!
Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "PC-ET-G99T." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!
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