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Portable Fast Charging USB C Power Bank 5000mAh Mini Battery Pack - PrimeCables®

Reviewed by23customers

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Out of 5

3 /5

By chris_c

from Ontario

Thanked 27 times for 83 review

Sep 26, 2023
This battery has good form factor making it very portable and ideal for travel. Unfortunately this power bank does not work with my Pixel phone. When plugged in, it does not recognize and does not charge. Only positive is customer service was able to look after this issue for me.
Reply by our customer service

Dear customer, We appreciate your feedback on our portable power bank, and we're glad to hear that you found the form factor convenient for travel. We're sorry to hear about the compatibility issue with your Pixel phone, and we understand how frustrating that can be. I saw you spoke with one our representative regarding this issue. If you ever have any other questions or need further assistance, please feel free to reach out to us. Your input helps us improve our products and services.
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3 /5

By Matt S

from Ontario

Thanked 14 times for 40 review

Oct 13, 2023
The cable on the side works good... the USB-C to plug the phone into that sticks out of the top of the power bank is finicky and didn't stay connected to charge my phone...
Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "PC-ET-G99T." Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!
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3 /5

By Vicky P

from Quebec

Thanked 7 times for 107 review

Aug 08, 2024
sur mon cellulaire ne tient pas vraiment en place.
Reply by our customer service

Bonjour, merci pour votre évaluation Si vous avez des questions, n'hésitez pas à nous contacter par e-mail (support@shopperplus.com), chat ou appelez-nous : 1-866-979-7463
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3 /5

By Alex P

from Alberta

Thanked 7 times for 28 review

Aug 01, 2024
The charging port is USB type-c (f) and the only connector that can get into the port is the extension that comes with the product which ends in another USB type-c (m). I have tried many cables. If you do not have a laptop, desktop, power converter, or any other source of power with a USB type-c (f) port you should add to your purchase a USB type-c (f) converter to USB A (m) or some other option. Many are available right here.
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3 /5

By michel_b

from Quebec

Thanked 0 times for 3 review

Jul 22, 2024
Slow charge.
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3 /5

By bryan_w

from British Columbia

Thanked 10 times for 121 review

Oct 04, 2023
its alright
Reply by our customer service

Dear customer, Thank you for your feedback. We appreciate your input and would love to hear more about your experience. Your insights help us improve our services. If you have any specific suggestions or comments on how we can make your experience more special, please feel free to share them with us.
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