I like the small size and how portable the unit is also the bags are reusable. However, the vacuum performance is very inconsistant. You must place it squarely over the bag's hole, hold the on/off button down the entire time. Relaxing the hand allowing the vacuum to move even just one mm the unit will stop. Plus, the bags that came with the unit don't hold the seal very well. Air got back inside the day after. I wouldn't recommend this.

Reply by our customer service

Your comments/feedbacks are invaluable to us and we will take them into consideration. Please check your email/inbox for additional assistance so we can address this issue accordingly. We're thankful for your feedback and will take action to improve. Thank you.

This product does not work. It won't seal on the bags, won't vacuum any air out, randomly stops working. Would give 0/5 if possible.

Reply by our customer service

Thank you sharing your feedback, we appreciate you for taking the time to let us know your comment about the product. On the other hand, I'm happy to know that your concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

The air goes back into the bag seconds after vacuumed.

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, we're grateful for your feedback, we will take the necessary steps and will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.

Product is incorrectly described as rechargeable. The pump requires four AA batteries which are not included.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "STO-KS-VP01." Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!