I was excited to buy the chair and even bought two so my husband could also use one. Within 4days of using the chair we both started experiencing terrible backaches. Very horrible chair. The worst part of it was when I reached out to support explaining the pain and since it stated free return I was asked if I still have the original package if not return was not possible. I thought I had found a good chair and of course had discarded the package. The company can not be bothered, I should rather suffer back pain than have the chairs returned. There is no warning on site to keep original package incase of return. No compensation offered other than I am stuck with 2 chairs that can not be used so now we are both back to our old chairs. Please be careful when dealing with this company is all I can say.

Not worth buying, chair is very uncomfortable to sit on

Reply by our customer service

Hi. Thank you for taking the time to share your experience. We're sorry to hear that MOFC-MC-0020-BK wasn't up to your expectations. On the other hand, glad that this has been rectified. Thank you.