Lately this product has not performed as it has been described. It is supposed to print 2000 pages of normal letters or typing, but has now given only barely 50% of that and I always set the printer on toner save. That is my default setting. It used to be that the Moustache brand met this 2000 pages. The same with both of my printers. I have a Canon Image class laser jet & a HP laser jet. However Your service has kindly replaced the ones that run out of ink at 1000 pages. So great service but the product has become very inferior

Réponse de notre service à la clientèle

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Laisse des taches lors de l'impression.

Réponse de notre service à la clientèle

Bonjour, merci de votre retrouvaille. Nous sommes désolés d'entendre que cette cartouche laisse des taches lors de l'impression. Si vous avez d’autre question, n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

la première cartouche utilisé grince... C'est intenable

Réponse de notre service à la clientèle

Bonjour , Merci de nous parvenir votre commentaire sur notre produit! Nous sommes sincèrement désolé de votre insatisfaction avec notre toner. Un de nos agents du service à la clientèle va vous contacter par courriel pour vous offrir assistance. Si vous avez d’autres questions, vous pouvez nous contacter au 1-866-979-7463. Passez une merveilleuse journée!

These toners do not last as long as the previous "similar" toner. The price is very good for what you get, but be prepared to change often! Under 1000 pages is normal with these, nowhere near the 2000 advertised.

Réponse de notre service à la clientèle

Dear customer, Thank you for your review and sorry for this inconvenience. We will work with our supplier to improve product quality. Please contact our 24 hours customer service to get any help if needed. Thanks ! Best Regards,

Ink Toner doesn't fix on paper when print in 2 side

Réponse de notre service à la clientèle

Dear customer ,thanks for your kind reviews .Regarding to your concern ,could you be noted that a ink or toner doesn't decide if a printer can print 2 sides, but it is the printer itself that decides this ?Thank you !Anything else you will be concerned with ,please feel free to let us know .Best regards

TONER SOMETIME BLEEDS AND MAKES PRINTED PAGE NOT ACCEPTABLE FOR USE. HAD TO OPEN ANOTHER CARTRIDGE TO COMPLETE PRINTING

Réponse de notre service à la clientèle

Dear customer ,thanks for your kind reviews .Any quality issue ,could you feel free to contact our 24 hours customer service for help ?You can reach them by calling 1-866-979-7463 or having live chat from (Monday to Friday )Or send an online inquiry to us anytime .We cover one year warranty for the cartridges .Best regards