We get about 2 weeks into usage (maybe 300-500 pages) and it becomes very light and hard to read. Defiantly not a replacement for the OEM product.

Cannot be recognized by the printer even after multiple tries of the instruction how to reset it. Tried to return them and Shopper+ still have not allow the return of the cartridges. Bought from Amazon, reset easily and no problem. Go buy it on Amazon, cheaper and none of this garbage.

I have used this product in the past. The toner is fine but the delivery by UPS is horrendous. I still don't have the shipment. It keeps getting rescheduled by UPS. Ordered May 23 and still no delivery date as of April 2.

L'imprimante ( DCP-L2550DW) ne reconnait pas la «cartouche».

Réponse de notre service à la clientèle

Bonjour, Nous sommes désolés d'apprendre que ce toner n'a pas fonctionné dans votre imprimante. Nous vous contacterons par e-mail pour vous envoyer un dépannage. Nous attendrons votre réponse Merci

I recently bought a 3 pak of the Moustache TN-760 toner (with chip) in Feb and the toner did not perform very well.....1/3 of the page was very shaded...even after I shook the toner cartridge, cleaned the corona wire and tried again. The cartridges were very messy...toner everywhere. This was consistent with all 3. I print so much I thought I would try to order 1 more time and reordered 6 weeks ago (with chip). I tried changing my toner cartridge tonight and the LCD display say cannot detect - put the toner cartridge back in. I opened up a 2nd cartridge and and got the same message. I reinstalled 2 old Brother original toner cartridges that I had not recycled yet and it worked just fine in recognizing there was a toner cartridge (although they were empty). I tried reinstalling the moustache cartridges and it said again, cannot detect. Has anyone else had this problem?? Needless to say I am filthy, my desk is filthy, my chair pad is filthy and I am unable to print my work until I can get another order delivered in 7 to 10 days time. Any suggestions on settings etc that may help?

Réponse de notre service à la clientèle

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

Je n’ai jamais reçu ma commande. Elle a été livrée à la mauvaise adresse et j’attends toujours que la situation soit réglée. J’attends depuis 1 semaine .