I have used this the toner cartridge before, as it is compatible with my Brother printer. So I ordered it again, but have not yet installed this one, so cannot yet comment on this one. The delivery was a bit delayed this time, but not enough to matter. I find this version, with the chip already included, is much more convenient than the version that requires you to take the chip out of your old cartridge & to install it in the new cartridge.

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The product is easy to install; I have purchased Moustache (Brother compatible) toner cartridges before, so am comfortable with installation. I purchased the "with Chip" version, which is more expensive. I found the 'without chip" version tricky to install without ruining the old chip from old cartridge into the new cartridge. I noticed that they have CHANGED the packaging, so that now just SHRINK-WRAPPED. That makes it more difficult to dispose of the old cartridge without mess. I previously enclosed the old cartridge in the plastic bag-like wrapper. Now, I don't have that (as the new one is simply shrink-wrapped), so disposal is messier.

Imagine a printer who can only accept a custom fit cartridge and you have a unique one-of-a-kind product. You can buy the cartridge made by Brother or a similar one from another brand. However, no matter what ink you chose it will only come in the unique format designed by Brother. Consequently, there is no possible choice but to use it since without it your printer is useless. Just like nobody loves gas we all have to fill or tank or go nowhere.

Ça fonctionne bien

Are you serious? Moustache comparable toner is not something people fall in love with, anymore then a particular brand of gas is exceptional. Yet, in a consumer world we praise other things as if it was something exclusive. Water is water. Moustache however is a counterfeit product that reduce the exorbitant price charged by printer manufacturers. We are all victims of the ink cartel.

Réponse de notre service à la clientèle

Hi. Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, we will take the necessary steps and will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.